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Our client, a leading financial services company based in Ipswich, are recruiting for a Customer Service Executive to join their team. Our client provides fantastic promotional opportunities and benefits which include additional qualifications, and a great supporting work culture and environment.
Skills & Experience Required:
- Strong administration or customer service experience
- A genuine desire to build a career within the financial services industry
- A minimum of 5 GCSE passes at grades A-C (or equivalent) to include English and Maths
- Strong interpersonal skills communication skills, with the ability to build up effective relationships at all levels
Key Duties & Responsibilities:
- Administrative duties, including drafting emails and documents.
- Managing financial caseloads
- Managing relationships with internal and external customers and clients
- Utilising training and knowledge to identify and propose solutions.
- Working to targets and deadlines.
- Adhering to and promoting business and industry regulations
Benefits:
- Competitive Salary
- Generous Pension Scheme
- Fantastic promotional opportunities
