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Account Handler

Employment Specialists Ltd
Posted 2 days ago, valid for a month
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£26,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An expanding Broking client is seeking an Account Handler for their SME Commercial team, which involves managing a diverse range of business clients' insurance needs.
  • This 360-degree role includes handling existing clients and new business inquiries while supporting clients throughout their insurance lifecycle.
  • The position offers a hybrid work model, combining remote work with office attendance and occasional client visits.
  • Key responsibilities include managing a portfolio of customers, negotiating renewals, handling risk changes, and maintaining regular client contact, with training provided for specific commercial products.
  • Candidates should have good insurance experience, excellent customer service skills, and a strong work ethic, with a salary range of £30,000 to £40,000 and a requirement for at least 2 years of relevant experience.

Our expanding and growing Broking client is looking to recruit another Account Handler into their SME Commercial team.

This is a busy environment where you'll be dealing with a wide range of business clients and looking after all of their Insurance requirements.

Accordingly this is a 360 degree role where you'll be looking after existing Clients but also taking New Business enquiries and supporting them throughout their Insurance lifecycle.

This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.

The main responsibilities of the Account Handler role include:

  • Handling your own portfolio of business customers
  • Responsible for all aspects of their account including:
  • Renewal negotiations with insurers
  • Changes in risk
  • Claims notification (there is a separate claims handling team)
  • Regular contact with your customers
  • Using specialist insurance broking software and electronic trading facilities

To be a successful Account Handler you will demonstrate:

  • Excellent customer service skills
  • Strong work ethic
  • Calmness under pressure
  • Comfortable using Microsoft office and e-trade platforms
  • Good Insurance experience - training will be given into specific Commercial products

Working hours are 9am to 5pm, Monday to Friday

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