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Customer Advisor
- Annual Salary: £25,000
- Location: Ipswich
- Job Type: Full-time
This is the opportunity to join a leading local company in Ipswich that are expanding, playing a crucial role in engaging and securing new customers. They provide flexible working hours and a nurturing environment that promotes professional development and a balanced lifestyle.
Responsibilities:
- Generate and provide accurate quotations to potential clients via phone or our website.
- Actively follow up on issued quotations to convert them into active cases.
- Ensure you have all necessary documentation to initiate services.
- Ensure seamless information flow to the internal team.
- Carry out additional responsibilities as assigned by management.
Required Skills & Qualifications:
- Proficient in Microsoft Word and Excel; strong overall IT capabilities.
- Exceptional communication and interpersonal skills.
- Capable of working autonomously and collaboratively within a team.
- Approachable with a friendly demeanour and a proactive attitude.
- Excellent organisational skills with the ability to handle multiple tasks simultaneously.
Benefits:
- Flexible working schedules 37.5 hours between 8am and 6pm
- Increase of holiday with long service and capped to 30 days.
- Discounts for family and friends
- Regular social events and rewarding incentives.
- Opportunities for career advancement in a supportive atmosphere.
- Part of a vibrant, diverse team with a strong emphasis on maintaining a healthy work-life balance.
To apply for the position of Customer Advisor, please submit your CV and a cover letter outlining your relevant experience and your interest in this role.
