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Customer Service Controller

Janire Business Solutions
Posted 10 days ago, valid for a month
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£30,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • My client is seeking a resilient onsite controller for their Ipswich office, requiring at least 2 years of relevant experience.
  • The role involves collaborating with engineers on customer sites and delivering exceptional customer service.
  • Candidates should be proactive, reliable, and organized, with the ability to thrive in a busy environment.
  • The position offers a competitive salary of £30,000 per year, with opportunities for personal and professional growth.
  • Ideal applicants will possess excellent communication skills, computer literacy, and a strong work ethic.

My client is looking for a strong, resilient individual to work as a onsite controller at their office in Ipswich.

You will working with engineers out on customer sitesas well as providing excellent customer service to clients. With one of the largest independent fleet of vans nationwide, it is very busy and you will need to ensure all work is done intime for the engineers.

We are looking for a passionate individual who is looking to strive and progress in a business that is constantly growing. Someone who can deliver excellent customer service and who is pro-active, reliable, hard-working and organised.

Join us for hands on business training where you'll learn valuable skills and play a significant role in the expansion of the company whilst also progressing yourself individually into a role where you will succeed. Throughout this process more opportunities will become available to take on different challenges within the company.

We are Looking for people who are able to:

  • Work in a team towards a joint goal but also be able to work individually
  • Have excellent phone manner
  • Have an ability to prioritise breakdowns and workflow
  • Perform in a stressful environment and make tough decisions
  • Communicate well in a variety of different situations

On top of this we would hope that the ideal candidate will have

  • Excellent communication skills and phone manner skills
  • Excellent computer literacy
  • Good geographical knowledge
  • Excellent organisational skills
  • Excellent attention to detail
  • Strong work ethic and team spirit

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.