SonicJobs Logo
Login
Left arrow iconBack to search

Customer Support Assistant FTC

TIME Appointments Ltd
Posted 2 days ago, valid for 18 days
Location

Ipswich, Suffolk IP15BH, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are recruiting for a Customer Support Assistant for a client in the construction industry on a fixed-term contract (FTC).
  • The role involves processing sales orders, handling customer inquiries, and monitoring product stock levels.
  • No previous experience is required as comprehensive training will be provided.
  • Candidates should possess a proactive attitude, efficiency, and a friendly personality.
  • The salary for this position is competitive, and the client is looking to interview and offer ASAP!

We are currently recruiting on behalf of a fantastic client of ours who specialise in products and materials for the construction industry. They are looking for a proactive, efficient, and hardworking Customer Support Assistant to join their growing team on a FTC.

Key Responsibilities:

  • Assist in the effective and efficient processing of all sales orders from receipt to dispatch.
  • Take ownership of calls to provide rapid and factually correct information or redirect as appropriate.
  • Assist in the monitoring of Product stock levels.
  • Proactively provide customers and consumers with appropriate support in the delivery of goods and satisfaction of queries and low-level complaints.
  • Data entry and updating the bespoke system with accurate details.

Requirements:

  • NO previous experience is required as you will be provided full, comprehensive training
  • A proactive approach
  • Efficient and motivated
  • Friendly, outgoing personality
  • Ability to liaise effectively with both stakeholders and the team

The client is looking to interview and offer ASAP!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.