- Within D&F, we provide a large range of products and solutions for a variety of clients in:
- Property, Casualty and specialist areas such as Product Recall and Environmental Liability.
- North America and International clients
- Industry verticals including construction, food and beverage, manufacturing, life science and many more.
- Bespoke facultative reinsurance and structured solutions for our diverse client base, ranging from large and small overseas insurance companies, local insurers and Lloyd’s Syndicates.
- The Client Excellence Model (CEM).
- Compliance (include Third Party Scorecards, Sanctions, country licensing, etc.).
- Policy documentation (including market reform contracts and endorsements)
- Company and market tools
- Arranging invoices promptly and resolving queries.
- Adherence to WTW Values and to demonstrate a high level of professionalism.
- Exceptional client service by providing responsive and proactive support to our clients.
- Build internal and intercompany relationships within all WTW departments, including Mumbai, Operations, Compliance, Wordings, Legal, Accounting and Settlement, and Claims.
- Develop responsibilities for data, metrics and key reports to track progress towards objectives.
- Preferably ACII qualified or equivalent, or a desire to work towards CII and other professional qualifications.
- Relevant experience and reputation for servicing clients in the insurance industry, or similar profession.
- Strong capabilities in respect of using and adopting IT, software, and applications.
- Good analytical capabilities of information and data for presentations to markets and clients.
- Strong organizational skills and ability to triage priorities.
- Good communication, negotiation, and adaptive interpersonal skills.
- Good ability to understand and explain complex concepts and make recommendations to clients and client servicing teams.
- Proven ability to build relationships and network with other departments.