IT Support Team Lead – Ipswich Basic Salary + Bonus, LA, Healthcare, etc.We have a fantastic opportunity for an IT Support Team Lead to join a leading business in the eastern region. You will oversee and support a busy IT helpdesk, leading by example, ensuring technical resolution of business-critical systems. To be successful in this role, you will have a strong infrastructure knowledge, proven leadership capability and the ability to ensure IT related projects are delivered to a high standard. This role is based in Ipswich, Suffolk with some flexible working being offered. Key Responsibilities:• Lead and guide the Service Desk team with technical expertise.• Manage and troubleshoot IT Infrastructure including servers, networks, and hardware – this should include Microsoft 365 and Azure. • Oversee MSP/3rd party vendor relationships.• Act as an escalation point for incidents impacting service delivery.• Ensure effective monitoring, control, and support of service delivery processes.• Influence infrastructure design and configuration.• Deliver Infrastructure and Business Change projects.Technical Experience:• Microsoft Windows Server (2016, 2019, 2022)• O365 Administration• Azure Administration• Active Directory, DNS, DHCP Administration• SQL Server Administration and Troubleshooting• Windows 10/11 Administration and Troubleshooting, including migrationsThis is your opportunity to be part of a fantastic team where your skills and leadership will drive continued success.If you are interested in finding out more, please reach out to us or apply today.
Back to searchIT Support Team Lead
Pure Resourcing Solutions
Posted 12 hours ago, valid for 2 days
Ipswich, Suffolk IP15BH, England
ÂŁ18,000 - ÂŁ21,600 per annum
Full Time
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Sonic Summary
- The IT Support Team Lead position in Ipswich offers a basic salary plus bonuses and additional benefits such as healthcare.
- The role requires a strong background in IT infrastructure, with proven leadership skills and a minimum of 5 years of experience.
- Key responsibilities include managing a busy IT helpdesk, troubleshooting IT infrastructure, and overseeing vendor relationships.
- Candidates should have technical expertise in Microsoft Windows Server, O365, Azure, and other related areas.
- This position provides an excellent opportunity to lead a team and influence infrastructure design while enjoying flexible working arrangements.
