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IT Support Manager

Prime Appointments
Posted 5 hours ago, valid for 3 days
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£40,000 - £45,000 per annum

Contract type

Full Time

Life Insurance
Wellness Program

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Sonic Summary

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  • A leading building and construction company in Ipswich is seeking an IT Support Manager with a salary of £45,000 plus a bonus, making the on-target earnings (OTE) £50,000.
  • This full-time position offers a hybrid work model of 3 days in the office and 2 days at home, with working hours from Monday to Friday, 9 AM to 5 PM.
  • The role involves leading a team of 3, managing IT operations, projects, and strategy, while providing high-quality support.
  • Candidates should have a solid background in IT support management with at least 3 years of relevant experience and strong knowledge of Microsoft 365, Azure AD, and cybersecurity standards.
  • Benefits include healthcare and wellness programs, life assurance, income protection, training opportunities, and 25 days of holiday after one year.

IT Support Manager
45,000 + Bonus (OTE 50,000)

Ipswich | Hybrid (3 office / 2 home)
Full-time | Mon-Fri, 9 AM - 5 PM
Excellent Benefits + Career Growth

About the Role:

A leading building and construction company in Ipswich is hiring an IT Support Manager to lead a team of 3. This is a hands-on role managing IT operations, projects, and strategy while delivering top-tier support.

Key Responsibilities:

  • Lead & mentor the IT support team
  • Manage internal IT projects & service improvements
  • Oversee system security, backups & cloud solutions (Microsoft Azure)
  • Handle escalated IT support issues
  • Maintain IT policies, contracts & software licensing

Skills required to be considered:

  • Strong Microsoft 365 & Azure AD experience (certifications ideal)
  • Knowledge of Windows Server & cloud solutions
  • Awareness of cyber security standards (Cyber Essentials, ISO27001)
  • Leadership & excellent communication skills
  • Solid background in an IT support manager & service management focused role

Benefits Include:

  • Bonus - OTE 50K
  • Healthcare & Wellness Program (after probation)
  • Life Assurance & Income Protection
  • Training & Career Development
  • 25 Days Holiday (after 1 year) + Pension

Apply now with your CV & contact Katie at Prime Appointments for a confidential chat. #officejobs

Please note the deadline for applications will be Friday 28th February so applications after this time will not be monitored

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