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IT Support Manager
45,000 + Bonus (OTE 50,000)
Ipswich | Hybrid after 6 months in role (3 office / 2 home)
Full-time | Mon-Fri, 9 AM - 5 PM
Excellent Benefits + Career Growth
About the Role:
A leading building and construction company in Ipswich is hiring an IT Support Manager to lead a team of 3. This is a hands-on role managing IT operations, projects, and strategy while delivering top-tier support.
Key Responsibilities:
- Lead & mentor the IT support team
- Manage internal IT projects & service improvements
- Oversee system security, backups & cloud solutions (Microsoft Azure)
- Handle escalated IT support issues
- Maintain IT policies, contracts & software licensing
Skills required to be considered:
- Strong Microsoft 365 & Azure AD experience (certifications ideal)
- Knowledge of Windows Server & cloud solutions
- Awareness of cyber security standards (Cyber Essentials, ISO27001)
- Proven people management experience is essential to be considered for this role
- Excellent communication skills and enthusiasm
- Solid background in an IT support manager & service management focused role
Benefits Include:
- Bonus - OTE 50K
- Healthcare & Wellness Program (after probation)
- Life Assurance & Income Protection
- Training & Career Development
- Hybrid working (3/2 split) after 6 months in role
- 25 Days Holiday (after 1 year) + Pension
Apply now with your CV & contact Katie at Prime Appointments for a confidential chat. #officejobs
Please note the deadline for applications will be 12pm on Friday 21st March so applications after this time will not be monitored
