IT Technician

In Technology Group Limited

Posted 13 hours ago, valid for 15 days

Ipswich, Suffolk IP15BH, England

Full Time

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Sonic Summary

The position is for a Desktop Support Technician on a 3-month contract in Ipswich, offering a daily rate of £110-130.
Candidates are required to have experience in 1st line support, particularly in the educational sector, and must undergo an Enhanced DBS check.
The role involves providing technical support for hardware and software issues, managing Microsoft 365 environments, and ensuring issues are resolved within agreed SLAs.
A car is required for site travel, and familiarity with networking concepts is essential.
Interested candidates should submit their CV if their skills align with the requirements.

Desktop Support Technician - Contract VacancyRate: £110-130 p/dWorking Location: Ipswich (5 days a week onsite) Contract Length: 3 months (chance for extension or perm)

My client has a requirement for a 1st Line Helpdesk Engineer on a 3-month contract. The client is in the Educational sector therefore require an Enhanced DBS check.

They require extra support as they have gone through some internal changes and require the extra support. It is a great environment to work in with a lovely team and school.

Responsibilities

Provide 1st and potentially 2nd line support for hardware and software issues across multiple endpoints.
Diagnose and resolve technical issues.
Manage and resolve complex technical incidents and service requests efficiently.
Ensure all issues are logged, prioritized, and resolved within agreed SLAs.
Work within a team (great communication and building relationships)
Car required for site travel

Technical

Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams)
Azure
Apple Macs
PowerShell
Endpoint (Management and Support)
Familiarity with networking concepts and technologies (e.g., TCP/IP, DNS, DHCP).
Set up classroom equipment
Printers
Password reset
Telephones
Handing out IT equipment and collecting it
Basic 1 level troubleshooting

If the skill set is relevant, matches your experience and you're interested, please send over your CV.

In Technology Group Ltd is acting as an Employment Business in relation to this vacancy.

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