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SC Cleared IT Deskside Engineer - 6 month FTC

Jumar Solutions
Posted 12 days ago, valid for 14 days
Location

Ipswich, Suffolk IP15BH, England

Salary

£35,000 per annum

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an SC Cleared Deskside Engineer based in Ipswich, Suffolk, with working hours from 0730 to 1700, Monday to Thursday.
  • The role offers a salary of £35,000 per annum pro rata, along with additional benefits, and is a 6-month fixed-term contract that may lead to a permanent position.
  • Candidates must have a minimum of 2 years of commercial IT engineering experience and currently hold active SC Security Clearance obtained within the last 12 months.
  • Responsibilities include providing hardware and software support on-site and remotely, ensuring compliance with Service Level Agreements (SLAs), and possessing good troubleshooting skills.
  • Ideal candidates should have knowledge of Windows OS, basic hardware components, and customer liaison skills, along with a full UK Driving Licence.
SC Cleared Deskside EngineerHours: 0730-1700 Monday - ThursdayLocation: Ipswich, Suffolk - Please note this role is full time on-site at a client siteSalary: £35,000 Per Annum Pro Rata, plus benefitsOur highly succesful Managed IT Solutions client has a 6 month fixed term vacancy to cover long term leave, with the potential for this role leading to a full time opportunity for the right candidate.Please note that SC Security Clearance is required for the role and the successful candidate is unable to start until they are cleared. Candidates must already hold current, active SC clearance used in the last 12 months.Your role will be to provide hardware and software support, both remotely and deskside on IT products within the required Service Level Agreement (SLA). You will be meeting customer needs in a diverse working environment, and the role requires a degree of flexibility and an expectation that the core working hours are spent on customer site near Ipswich.Ideal Knowledge/Experience:
  • IT engineering experience - min 2 years commercial
  • Interpretation of data & actions
  • Windows OS literate
  • Basic knowledge of Server OS and navigation if needed as eyes and ears for smart hands calls
  • Experience with Active Directory (not essential)
  • Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives
  • Experience with network fault troubleshooting (not essential)
  • Experience with Network builds (not essential)
  • Experience with network printer installs and configuration (not essential)
  • Experience with Microsoft applications
  • Experience with VPN and remote work on machines
  • Good troubleshooting skills 
  • A good understanding of analytical troubleshooting
  • A good understanding of networks and windows Operating systems
  • Must be able to diagnose and repair desktops and laptops
  • Desktop and laptop accreditation desirable
  • Knowledge of specific customer software desirable
  • Customer liaison skills
  • Full UK Driving Licence
If your qualifications and background align to the role and you would like to apply, please do so by clicking the link, and you will receive an update on your application in due course.We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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