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Team leader

Pure Resourcing Solutions Limited
Posted 17 days ago, valid for 7 days
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£28,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • My client is seeking a proactive and highly organised Team Leader to join their financial services global team based in Ipswich.
  • The role involves managing a dynamic team to ensure efficient service delivery and meet KPIs.
  • Candidates should have strong organisational, leadership, and interpersonal skills, along with experience in a process-driven environment.
  • The position requires at least 3 years of experience in a similar role and offers a salary of £45,000 to £55,000 per year.
  • For more information, interested candidates can contact Sian Burke.
My clientisseeking a proactive and highly organised Team Leader to join their financial services global team based in Ipswich.This role will involve managing a dynamic team, ensuring efficient service delivery of the business.

Main Responsibilities:

  • Team Management: Oversee daily team activities, optimising resources and ensuring quality service delivery. Allocate work effectively and monitor team productivity to meet KPIs.
  • Support and Development:Conduct one-to-ones and performance reviews, and ensure all team members have clear SMART objectives. Organise training, coaching, and mentoring to ensure team members are fully equipped to perform their roles.
  • Process Improvement: Maintain and improve internal processes, ensuring effective cross-team communication and documentation. Participate in cross-team meetings to enhance efficiency.
  • Customer Relationships: Ensure all documentation is indexed accurately and distributed efficiently. Provide ongoing support to internal teams, acting on feedback to drive service improvements.
Required Skills and Experience:

  • Strong organisational, leadership, and interpersonal skills.
  • Ability to manage team productivity and prioritise tasks effectively.
  • Excellent attention to detail and experience in a process-driven environment.
  • Strong administrative and analytical skills with the ability to handle sensitive information.
  • IT proficiency, ideally with claims or insurance systems.
  • Self-motivated, adaptable, and able to meet new challenges head-on.
For more inforamtion contact Sian Burke

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