Claims Handler - 12 month Fixed

WTW

Posted 16 days ago, valid for 11 days

Ipswich, Suffolk IP15BH, England

£20,000 - £25,000 per annum

Full Time

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Sonic Summary

The job involves managing low value claims and requires a solid understanding of the insurance industry and claims handling processes.
Candidates should take individual ownership while collaborating with a team to monitor client outcomes and adhere to service standards.
Compliance with WTW financial processes and the reserving process is essential, alongside handling daily client queries competently.
A minimum of GCSEs in Maths and English at Level 4 and above is required, with experience in a similar role being advantageous but not mandatory.
The position offers a salary of £25,000 per year and seeks individuals with strong organizational skills and proficiency in Microsoft Office.

Manage an allocation of low value claims.
Understand Insurance Industry and claims handling.
Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.
Compliant with all aspects of the WTW financial processes. Adherence of reserving process within given authority.
Deal with day-to-day client queries competently, and in line with WTW values.
Understand and comply with the audit process.
Support and Contribute to the Continuous Improvement Forum.

A minimum of GCSE’s in Maths and English at Level 4 and above
Experience in a similar role advantageous but not essential.
Excellent customer service skills
Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.
Proficiency in Microsoft Office and strong experience with applicant tracking systems.

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Transactional Claims Analyst