Junior Claims Handler

Title: Junior Claims HandlerLocation: Ipswich (Martlesham)Salary: Negotiable + BenefitsOverview:

At Five Insurance Brokers (part of Brown & Brown Europe) we are currently looking for a Junior Claims Handler to join the professional and welcoming team based out of the office near Ipswich (Martlesham).

Five Insurance Brokers possess a wealth of experience enabling the provision of independent advice and specialist expertise in various trade sectors whether it be construction, manufacturing, transport, process or the food industries. The objective being to provide unbiased and informed choice, fantastic customer service and market buying power that delivers the right insurance protection.

In this role you will assist in the of handling claims from notification through to settlement including but not limited to checking that cover applies, creating the necessary file/record and if applicable, keeping the Director/Account Executive/Handler up to date with the present position on various insurance claims.

This is a good long term opportunity that will suit a person looking to grow into the world of insurance and wanting to secure a long lasting career.

The day to day:

• Handle/assist with claims allocated, including the creation of records and claim files, chasing clients and insurers for outstanding documents, chasing claims to a satisfactory conclusion, appointing Loss Adjusters/Engineers where appropriate, negotiating settlement with insurers, issuing settlement cheques for applicable claims and maintaining accurate computer records.
• Produce statistics and information as required by Directors/Account Executives/Handlers on claims for clients.
• Establish links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Be conversant with and adhere to the Company's Complaints Procedures.
• Be conversant with Company Procedures Manual and the requirements of the FCA and to implement and maintain procedures as stipulated.
• Ensure compliance with Health and Safety legislation and requirements and to highlight and report any relevant situations.

What's on offer:

• Competitive/Negotiable salary package & additional benefits
• Joint Pension contribution scheme
• Career progression

Your Experience:

• Desire to develop/create a career in insurance claims or account handling.
• Confident handling client insurance claims providing support and advice throughout
• Willingness to understand and handle insurance claims, products, wordings and options
• Good IT skills and abilities with systems, procedures and processes