- Inputting claimant data, submitting claims, and managing medical records.
- Collecting ID documents, liaising with the Central File Opening team, and handling information requests.
- Updating clients, managing calls, and attending case meetings.
- Maintaining client files, running management reports.
- General support duties such as filing and preparing client forms.
- Previous administration experience is desired.
- A good telephone manner.
- Great interpersonal skills.
- The ability to prioritise workload and remain calm under pressure.
- Capable of always maintaining client confidentiality.
- 6% employers’ contribution on pension.
- Employee payment gift back scheme.
- Discounts on hotels, restaurants, and more.