Motor Claims Manager

Time Appointments are working alongside a rapidly growing Claims Management company who are currently recruiting for an experienced Motor Claims Manager to strengthen their Claims department.

Key Duties & Responsibilities:

• Managing, motivating, and coaching a team of Motor Claims Adjusters
• Involvement in all aspects of Insurance Claims Handling, dealing with the full cycle of client’s claims from instruction through to settlement.
• Advising and updating clients on how best to present their claims, assisting them with how to negotiate with insurers to achieve the best outcome.
• Monitor and improve the claims process and identify areas for efficiency gains and customer satisfaction improvements
• Manage escalated or complex claims
• Ensure compliance with regulatory requirements and company policies at all stages of the claims processes

Skills & Experience Required:

• Extensive Motor Claims Management experience, with a proven track record in successfully managing a Motor Claims Team
• Market knowledge
• Multi-jurisdictional exposure
• Ability to drive growth
• Fully competent in all aspects of claims management and people development
• Proven influencing and problem-solving capabilities
• A sound technical knowledge and understanding of Technical Motor Claims and be willing to take on caseloads
• MOJ/OIC experience isessential

(V/13065)