Job: Social Media Manager

Salary to £30k, poss neg.
Company pension, private medical insurance, sick pay scheme, company death-in-service insurance, enhanced maternity pay scheme.
Mon-Fri based in (modern, waterfront) Ipswich offices

Company

This company has lent over £470 million to small businesses across the UK, won a ton of awards, and helped thousands of business owners fulfil their ambitions - & they’re just getting started. Their mission is to make life better for business owners with flexible funding, unrivalled customer support, and so much more. As they kick off their next growth phase, they're looking for an energetic Social Media Manager with an outstanding work ethic and great communication skills who is experienced in improving processes and can get passionate about socials to join their existing team.

The Role

As their Social Media Manager, you will be responsible for developing and executing dynamic social media strategies across three brands. Your role will focus on creating captivating content, driving engagement, and boosting brand visibility. Key objectives include building brand recognition, enhancing customer interaction, and tracking performance metrics to demonstrate ROI. You'll also be responsible for staying on top of emerging social media trends, collaborating with internal teams, and managing paid campaigns, all with the goal of fostering growth and strengthening their digital presence.

Responsibilities

Develop Social Media Strategies: Create and implement social media strategies for their three brands to boost engagement and awareness. Deliver monthly reports assessing performance.

Content Creation: Produce engaging content for social media platforms, including articles, posts, and multimedia. Collaborate with internal teams and creatives to ensure alignment with their brand's tone of voice and goals.

Campaigns & Competitions: Develop and oversee social media campaigns and competitions that captivate their audience and drive growth.

Trends & Innovation: Stay on top of social media trends, platform updates, and emerging digital technologies. Report monthly on new trends and apply them to strengthen their brands.

Customer Interaction: Monitor social media interactions, responding to customer comments, and maintaining a positive brand image.

Performance Metrics & Reporting: Regularly analyse key performance indicators (KPIs) like reach, engagement, and ROI. Use tools like Google Analytics and Facebook Insights to optimise performance.

Community Engagement: Engage with online communities to build brand passion and increase recognition.

Collaborative Content Development: Work closely with other departments to develop impactful, consistent social media content.

What they're looking for

Experience: Proven experience as a Social Media Manager or similar role.

Platform Knowledge: Strong understanding of all social media platforms, marketing tools, and analytics (Google Analytics, Facebook Insights, etc.).

Creativity: A flair for content creation with strong writing and editing skills.

Analytical Ability: A strong grasp of data analysis and social media metrics to track campaign performance and ROI.

Communication: Clear, professional communication skills, both written and verbal, with the ability to engage audiences.

Team Player: Comfortable working in a collaborative, fast-paced environment while managing multiple projects. Ability to work independently and deliver on tight deadlines.

If you're passionate about social media, keen on driving growth, and ready to take their brands to new heights, they want to hear from you!

Bonus points for

Familiarity with design tools like Adobe Creative Suite or Canva

Paid Advertising: Experience with paid campaigns (e.g., Google Ads, Facebook Ads) is an advantage.

You can expect

A competitive salary: they’re committed to equal pay and professional development, so they review salaries annually. They also offer a company-wide pension scheme.

Generous holiday entitlement: they offer 25 days holiday entitlement, with the added flexibility to buy and sell annual leave days. You get your birthday off too!

Professional development: career advancement is as important to them as it is to you. They offer training courses and qualifications to develop your skills and knowledge. Taking time to attend webinars and in-person seminars that can help you in your role is also encouraged.

Healthcare benefits: all team members get private healthcare as standard, which can even be extended to cover your family. They also offer a generous sick pay scheme, company death-in-service insurance, and an enhanced maternity pay scheme.

Perks & discounts: everyone gets access to exclusive discount codes and offers on hundreds of high-street and online stores.

Free breakfast every day: their kitchen is filled with fresh fruit, cereals, and other goodies to start your day right.

Team socials: regular team outings give everyone all a chance to have fun and relax, whether it’s an escape room, theme park, football match, or evening at their local table tennis bar.

Other Stuff

NB: for non-UK Citizens: we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment status. If you are using a work visa this must allow you to work in the UK unrestricted for at least the next 5 years.

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Profile 29 recruitment keywords: social media manager Ipswich Suffolk digital campaign google analytics facebook Instagram linkedin paid media paid social east anglia brand branding