Insurance Account Executive

the role.

Working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with a complete focus on the customer experience and their satisfaction.
You will be part of a small customer care team with a focus on assisting existing customers if they need to make any amendments to their policies, change their details/address or assist them when it comes to renewal time to check if anything has changed and anything else a customer might need from you and offer quotes etc.
You will be joining a team of 12 with various degrees of experience, but who are all there to help each other and to make sure the client experience and your own work experience are second to none.

why you should apply.

This role provides a fantastic opportunity to grow your career within a dynamic and supportive team. You'll have access to cutting-edge tools, expert training, and a structured workflow to help you succeed. You will focus on building meaningful customer relationships and delivering excellent service. Plus, you'll be joining a forward-thinking company that values teamwork, integrity, and exceptional customer care.

what were looking for.

Someone with a passion for Customer Service, a willingness to learn and able to adapt quickly. Commercial Insurance experience would be a distinct advantage, but a good general insurance background or the eagerness to get into the insurance industry would also be considered. You need to be a good listener and communicator, lots of clients will be small businesses so you need to be patient and explain policies clearly. You must have a team mentality and be engaged as well as being professional and supportive.

At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.