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Support Worker

Riverside Group
Posted 8 hours ago, valid for a day
Location

Ipswich, Suffolk IP15BH, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

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Sonic Summary

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  • The Support Worker position at Riverside is a permanent part-time role based in Ipswich, offering a salary of £25,965.41 per annum (pro rata), which can increase to £27,112.48 after 18 months of successful performance.
  • Candidates are expected to have experience working with vulnerable people and delivering structured support and risk management.
  • The working hours are 18.5 hours per week, Monday to Friday from 9 am to 5 pm, with flexibility required to meet customer needs.
  • Riverside values diversity and encourages applicants from all backgrounds, including those with lived experience of homelessness or addiction, to apply even if they do not meet all criteria.
  • The role is both challenging and rewarding, requiring resilience and empathy to support customers in rebuilding their lives while maintaining accurate records.
Job Title:  Support WorkerContract Type:  PermanentSalary: £25,965.41 per annum (pro rata) (£27,112.48 pro rata per annum is achieved after 18 months successful performance in the role)Working Hours:  Part time 18.5 hoursWorking Pattern: Monday to Friday 9am - 5pm (flexible)Location:  Peppercorn Lodge, Ipswich

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Worker

You will be working from one of our supported services providing support to our customers in a variety of ways.  For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives.  Through all of this you will need to keep records of everything, so there is some admin to do.  At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

We are looking for someone with:

  • Experience of working with vulnerable people
  • Experience of delivering structured support and risk management
  • To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
  • An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
  • Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

  • Competitive pay & generous pension 
  • 28 days holidays plus bank holidays (pro rata) 
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside: 

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

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