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This is your chance to join a great and growing organisation as a Technical Infrastructure Manager and lead the way in driving digital transformation and elevating the end user's experience. We are seeking a dynamic and seasoned technical professional with a strong passion for enhancing our digital environment. As the Technical Infrastructure Manager, you will possess excellent technical, cloud, and cybersecurity skills, along with the ability to manage a diverse team.Key Responsibilities:
- Support the delivery of our digital strategy and stay updated on emerging cloud technologies, technical advancements, and cybersecurity challenges.
- Drive performance improvement and develop strong partnerships with teams across the organisation to understand their technology needs and align IT services accordingly.
- Take ownership of the 2nd and 3rd line functions, acting as the primary technical authority within the Directorate and reporting directly to the Head of IT Operations.
- Develop, implement, manage, and maintain the ICT infrastructure, including server, cloud, and network configuration, security, accessibility, connectivity, policy, and backup.
- Ensure all technical services support the delivery of an excellent experience for both staff and students, working closely with internal teams and external vendors.
- Support the development of technical strategic alignment and contribute to the ongoing maintenance and monitoring of the organisations' infrastructure.
- Act as a digital ambassador for the organisation, providing high-quality technical support and guidance.
Requirements:
- Excellent understanding across a wide range of IT disciplines, with expertise in areas such as cloud server and storage, cybersecurity, networking & telephony, emerging cloud and AI solutions, workstations, applications, and audiovisual systems.
- Strong leadership skills and the ability to drive technical excellence and innovation within the organisation's Digital & IT services.
- Proven experience in managing and maintaining ICT infrastructure, both on premise and in the cloud.
- Ability to collaborate effectively with internal and external stakeholders, building strong partnerships and aligning services with business needs.
- A commitment to continuous service improvement and the ability to contribute to the organisation's technical strategic alignment.
- Exceptional communication and interpersonal skills, with the ability to provide high-quality technical support and guidance.
What you'll get in return
- Flexible working options are available.
- 30 days holiday + an additional 8 days bank holiday + seasonal closure
- USS Pension Scheme
- Fantastic opportunity for growth and progression
- Investment into emerging technology and upskilling employees with funded educational qualifications once probation is passed in line with role and duties
- Additional market supplement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
