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Part Time Service Administrator

Prime Appointments
Posted 2 days ago, valid for a month
Location

Ipswich, Suffolk IP1 3EL, England

Salary

£28,000 - £33,600 per annum

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Contract type

Part Time

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Sonic Summary

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  • A Manufacturing client in Ipswich is seeking a Part Time Service Administrator for a 25-hour work week, ideally from 9.30am to 2.30pm, Monday to Friday.
  • The position offers a salary range of £12.00 to £14.00 per hour, equating to £25,000 to £27,000 pro rata, based on skills and experience.
  • Key responsibilities include managing service documentation, coordinating technician schedules, and maintaining the internal database for spare parts.
  • Candidates should have experience in a customer-focused administrative role and proficiency with CRM systems, with manufacturing experience being beneficial but not essential.
  • The company offers great benefits including a 5% employer pension contribution, 20 days annual leave plus bank holidays, and free parking.

A Manufacturing client of ours in the Ipswich area are recruiting a Part Time Service Administrator to join their team working a 25-hour week over a Monday - Friday (ideally 9.30am - 2.30pm however flexible for the right candidate). This role is paying 12.00 - 14.00 per hour depending on relevant skills and experience (25,000 - 27,000 pro rata).

Supporting the full time Service Coordinator, your key duties in this role will include but are not limited to:

  • Managing documentation related to service and spare parts.
  • Coordinating service technicians' schedules for customer visits.
  • Assisting with communications between customers and the technical team.
  • Administration for the procurement, inventory, and shipping of spare parts.
  • Maintaining the internal database with accurate records of spare parts availability.
  • Assisting in the preparation and distribution of customer documentation.
  • Serving as a primary point of contact for customers.
  • General Ad hoc administrative tasks as required.


Skills and Experience required to be considered for this Part Time Service Administrator role:

  • Experience in within a customer focused administrative, scheduling or planning role
  • Experience using a CRM system
  • Confident and professional telephone manner
  • Excellent organisational skills
  • Manufacturing and Production Administration experience beneficial but not essential


Great Benefits to working for this company include:

  • 5% employer pension contribution
  • 20 days annual + Bank Holidays (prorated equivalent)
  • Free Parking


If you feel like you meet the above criteria & would like to be considered for this Part Time Service Administrator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.

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