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Customer Support & Sales Engineer

Pertemps Plymouth Commercial
Posted 21 days ago, valid for 25 days
Location

Ivybridge, Devon PL210LE, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Technical Sales Specialist/Customer Support & Sales Engineer for a leading manufacturer of diesel engine spark arrestors and bespoke silencers.
  • The role involves handling technical and sales inquiries, preparing quotations, and providing excellent customer service, with a salary range of £27,000 - £30,000 based on experience.
  • While sales or technical experience is preferred, candidates with a strong interest in the role will receive full training.
  • Essential skills include strong interpersonal abilities, excellent time management, and proficiency in Microsoft software and ERP systems.
  • The position is based in Ivybridge, Devon, and offers 23 days of holiday per year, increasing to 25 after 5 years of service.
Customer Support & Sales EngineerWe are looking for a technical sales specialist/customer support & sales engineer.The Client : A leading manufacturer of diesel engine spark arrestors, bespoke silencers, and various pipework, distributed worldwide. The Opportunity: We are recruiting for a Technical Sales Specialist to join our bustling office in Ivybridge. In this role, you will develop an in-depth understanding of our products and handle technical and sales inquiries via telephone, email, and occasionally in person. Your responsibilities will include preparing quotations, troubleshooting technical issues, processing sales orders, and providing top-notch customer service. While sales and/or technical experience is preferred, we welcome applicants with a keen interest in this role, as full training will be provided.Key Responsibilities:
  • Promptly and efficiently handle technical and sales inquiries via telephone and email.
  • Build and maintain strong relationships with customers and suppliers.
  • Coordinate with customers, internal departments, and third parties regarding product availability, delivery times, and other relevant details.
  • Attend UK trade shows as required.
  • Process sales orders as demand dictates.
  • Provide both written and verbal quotations.
  • Follow up on leads and previous quotations.
  • Assist with marketing campaigns.
What We’re Looking For:Essential:
  • Strong interpersonal skills.
  • Excellent time management and organizational abilities.
  • Proficiency in Microsoft software and ERP systems (ERP system training will be provided).
Preferred:
  • Technical skills with a sales focus.
  • Previous experience in business-to-business sales and/or technical support.
  • Background in engineering.
Location: Based at our workshop in Ivybridge, Devon.What We Offer:
  • Competitive salary range of £27,000 - £30,000, depending on experience.
  • 23 days of holiday per year, plus bank holidays, increasing to 25 days after 5 years of service.
  • Generous pension scheme.
  • Sick pay.
  • Discretionary bonus scheme.
  • 4x salary death in service benefit.
  • Access to a healthcare plan.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.