- Provide technical assistance and support for incoming queries
- Build lasting relationships with customers and suppliers
- Liaising with customers, relevant departments and 3rd parties regarding product, delivery times and relevant circumstances.
- Provide capacity for processing sales orders where demand dictates
- Provide quotations
- Follow up leads and previous quotations given
- Assist with Marketing Campaigns
- Good interpersonal and negotiation skills
- Excellent time management and organisational skills
- Technical knowledge
- Some previous experience in a technical support role/environment
- Ability to work independently and as part of a team.