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Service Desk Engineer

Reed Technology
Posted a day ago, valid for 21 days
Location

Keighley, West Yorkshire BD21 2AD, England

Salary

£37,000 - £43,000 per annum

Contract type

Full Time

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Sonic Summary

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  • A national organisation based in the Bradford area is seeking a Service Desk Engineer to join their support services team.
  • The salary for this position ranges from £37,000 to £43,000, accompanied by a comprehensive benefits package.
  • Candidates should have proven experience as a Support Engineer or similar role, with a strong overall background and at least a few years in IT support.
  • The role involves a 50/50 split between project work and business-as-usual tasks, requiring strong organisational skills and the ability to communicate with senior stakeholders.
  • Applicants must have experience with Microsoft environments and solid networking knowledge, as well as the ability to provide exceptional customer service.

I am currently recruiting for a national organisation based in the Bradford area who are looking for a Service Desk Engineer to join their busy support services team.

We are looking 37-43k for the role with a great benefits package on top.

You will be working as part of the internal infrastructure team which is made up of specialist engineers focussing on different tech stacks - this will be a 50/50 project BAU split role.

For this role we are looking for individuals with a strong overall background alongside the below skills

  • Proven experience as a Support Engineer, IT Support Specialist, or similar role.
  • Highly organised, able to identify what is important and what is urgent, then prioritise accordingly.
  • Comfortable communicating with senior stakeholders, executives, and leaders.
  • Intermediate level user in Microsoft packages especially in Word, Power Point and Excel.
  • Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, SQL).
  • Experience in Milestone and BriefCam applications and infrastructure.
  • Solid networking knowledge - firewalls, LAN configuration, troubleshooting and diagnostics.
  • Exceptional customer service skills and the ability to communicate technical issues to non-technical users.



You will be heavily involved in some really exciting projects as part of the team.



The role is on 100% on site and requires NPPV3 and by eligible for SC Clearance



For more information apply today to be considered.

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