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Customer Service and Despatch Coordinator

Equals One
Posted 7 hours ago, valid for 4 days
Location

Keighley, West Yorkshire BD220QL, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service & Despatch Coordinator at an award-winning artisan bakery manufacturer in Steeton, with a salary range of circa £25k-28k depending on experience.
  • The role requires an experienced individual to manage order processing and dispatching of goods, ensuring right first-time shipment performance.
  • Key responsibilities include processing customer orders, sending order confirmations, dispatching orders, and dealing with customer queries.
  • Candidates should possess excellent communication, time management, and computer skills, as well as a methodical approach to work.
  • Previous experience in a manufacturing business is preferred for this role.

Customer Service & Despatch Coordinator

Salary circa £25k-28k depending upon experience

Steeton, BD20

8.30-5.00 Monday to Friday         

Our client is an award winning artisan bakery manufacturer, founded in 1899. They are looking for an experienced Despatch & Customer Service Coordinator to join their team.

The Position

Our client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.

You will play a key role in the achievement of right first-time shipment performance.

 Role responsibility but not limited to:-

  • Processing customer orders
  • Sending out order confirmations
  • Dispatching orders
  • Booking in orders from customers
  • Arranging transport
  • Processing delivery notes
  • Dealing with customer queries as they arise
  • Answering telephones and dealing with queries
  • Liaise with all relevant departments where necessary

Ideal attributes

  • Professional telephone manner
  • Excellent time management and able to prioritise workload efficiently and effectively
  • Excellent computer skills including word and excel
  • Methodical and able to communicate at all levels
  • You will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise

This role would ideally suit an individual who has previous experience within a manufacturing business. 

 If you feel that you have the relevant skills and experience, then please send your cv by return.

NO AGENCIES

INDLS 

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.