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My Client is currently recruiting for a Client Relationship Manager to join them on a permanent basis for their offices in KendalYou will be responsible for maintaining and developing client-business relationships and providing a consistently high-quality service to clients through efficient and timely completion of compliance and business-related advisory services to all our clientsYour specific duties will be to;Ø Display commercial awareness, identifying opportunities for additional fees from or services from clients and taking advantage of networking opportunities that could engage new clientsØ To be effective in all aspects of accountancy work, completing and delivering a finished job within agreed timescales and budgetsØ Deliver consistent high-quality proactive client services, ensuring that a positive day to day client relationship is maintainedØ Ensure client satisfaction at all times, resolving outstanding issues in a timely mannerØ Collaborative working with the Managing Director to set up and operate systems and procedures to ensure best and most efficient practice and help develop the businessØ Proficient in computer-based accounts preparation software, relevant software used by clients and be efficient in analysing the reports generated by these systemsØ Plan, prepare and review financial accounts, and present a completed and well documented file within agreed timescales and budgetsØ Prepare monthly/quarterly/half-yearly management information reports and advise clients on ways to improve their profitability or cash flow, be performing competitor analysis, pricing reviews, preparing dash boards, spotlight or Profitcents reportsØ Highlight and discuss barriers to work being undertaken within budget or opportunities for generating incomeØ Resolve queries directly with the client prior to discussion with Client Portfolio Manager/Managing Director/Partner in advance of client meetingYou will also be responsible for Business Development by adding real value to your portfolio of between 50 -100 ClientsYou will have previous experience of working in a client facing roleGood knowledge of IT Word/ExcelUse of SAGE Instant/Line 50Use of other practice software
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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