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VOIP/Telephony Provisioning Engineer

In Technology Group Limited
Posted 16 hours ago, valid for 12 days
Location

Kenilworth, Warwickshire CV8 2LD, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a VOIP/Telephony Provisioning Engineer located in West Birmingham.
  • The salary offered ranges from £30,000 to £35,000 depending on experience.
  • Candidates should have proven experience in VOIP/telephony provisioning or a related field.
  • Key responsibilities include configuring VOIP systems, managing onboarding processes, and troubleshooting issues.
  • The role requires proficiency with SIP and related protocols, as well as strong problem-solving and communication skills.

Job Advert: VOIP/Telephony Provisioning Engineer

Location: West BirminghamSalary: £30,000 - £35,000 DOE

About Us:We are a forward-thinking telecommunications company, committed to providing innovative VOIP and telephony solutions to businesses of all sizes. As we continue to grow, we are seeking a talented VOIP/Telephony Provisioning Engineer to join our dynamic team.

Role Overview:As a VOIP/Telephony Provisioning Engineer, you will play a critical role in configuring, deploying, and managing VOIP services for our clients. Your expertise will ensure seamless telephony experiences for end-users while contributing to the reliability and scalability of our systems.

Key Responsibilities:

  • Provision and configure VOIP/telephony systems for new and existing clients.
  • Manage onboarding and setup processes, including number porting and SIP trunking.
  • Collaborate with sales and support teams to gather client requirements and ensure technical feasibility.
  • Diagnose and troubleshoot VOIP issues, including call quality and connectivity.
  • Maintain and update documentation on provisioning processes and system configurations.
  • Monitor and optimize system performance to ensure high availability and reliability.
  • Stay updated with the latest VOIP/telephony technologies and best practices.

Required Skills & Experience:

  • Proven experience in VOIP/telephony provisioning or a related field.
  • Proficiency with SIP, RTP, and related telephony protocols.
  • Experience with VOIP platforms such as 3CX, Asterisk, FreePBX, Cisco, or BroadSoft.
  • Knowledge of number porting processes and regulations.
  • Familiarity with network concepts, including firewalls, NAT, and QoS.
  • Strong problem-solving skills with a proactive mindset.
  • Excellent communication skills, both written and verbal.

Desirable Skills:

  • Certification in VOIP/telephony technologies (e.g., Cisco CCNA Voice, SIP School certifications).
  • Experience with cloud-based telephony platforms.
  • Familiarity with database management and querying.

How to Apply

Please reply to this advertisement or email your CV to to be considered for the role.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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