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Site Assistant

The Camping and Caravanning Club
Posted 19 days ago, valid for 6 days
Location

Keswick, Cumbria CA12 4AG, England

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

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Sonic Summary

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  • The Camping and Caravanning Club is seeking Site Assistants for a seasonal contract, working 40 hours per week across various UK locations.
  • Candidates must have experience in a busy customer environment and own a Caravan, Motorhome, Campervan, or RV at the time of application.
  • The role involves welcoming customers, maintaining the site, completing cleaning tasks, and managing bookings.
  • Pay is at the National Living Wage, and Site Assistants are entitled to 28 days of holiday pro rata, with unused holiday paid at the end of the contract.
  • Applicants should possess good computer skills, a full UK driving license, and be prepared to work weekends and bank holidays.

We are currently recruiting for Site Assistants to work for us across our sites network for this season!

Our talented Site Assistants are responsible for ensuring that all campers have the best experience when staying with us on one of our campsites.

If you own your own unit and you are passionate about delivering excellent customer service, then this could be the perfect role for you.

Job Details:

  • Pay: £NLW
  • Job Type: Seasonal contract, working 40 hours per week
  • Location: Candidates must be prepared work anywhere in the UK (including Scotland and Northern Ireland)

Main Duties and Responsibilities:

  • To welcome all customers that arrive on site in a friendly and professional manner and show them to their pitch
  • Ensure general upkeep of the site, undertaking minor repairs and grounds maintenance duties
  • Complete daily cleaning tasks of the site facilities, toilet and shower blocks, reception and service areas, grease traps and emptying dog bins
  • Take bookings via telephone and face to face using our bespoke booking system
  • Effectively manage the customer check-in and check-out process and update the system accordingly
  • To take responsibility for the emergency phone out of normal hours on a rota basis
  • Attend regular team updates and meetings
  • Attend Club arranged training courses both on site and at Greenfields House (Coventry)
  • Carry out regular site inspections/walk rounds and raise any health and safety concerns to the Site Manager

Required Experience, Knowledge, Skills and Abilities:

  • Experience of working within a busy customer environment or team
  • A good level of computer skills with the willingness to learn new systems
  • Excellent customer facing, relationship building and interpersonal skills
  • Able to use handheld machinery following training to complete ground maintenance duties
  • Right to work in the UK
  • A full UK driving licence
  • Must own a Caravan/Motorhome/Campervan/RV at the time of application

Site Assistants are required to work 40 hours a week over a 5-day period which can be over both weekends and bank holidays to meet the needs of the site.

The Club provides a staff pitch for the duration of your contract, complete with an electric hook up point free of charge so you can live and work comfortably on site.

Site Assistants are entitled to 28 days holiday (pro rata). Any holiday that is accrued and isn't taken during your contract will be paid in your final pay with The Club.

How to Apply

If you think you have the skills and experience, we are looking for, please email your CV to the link provided & we will be in direct contact.

The Camping and Caravanning Club is a fantastic place to work, with a supportive and dedicated team.

Apply now in a few quick clicks

By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.