Strategic Account Manager

Our Strategic Account Manager role is an exciting opportunity to work within our Business Development Team. The Strategic Account Manager (SAM) will be responsible for leading and shaping the relationship with designated clients, with a specific focus on optimising the profitability of each account and delivering the strategic aims of e.surv in each relationship.

You will be tasked with establishing and maintaining a deep understanding of the client’s lending policy and strategy, including specialist segments, valuation product appetite and planned transformation projects.

Responsibilities

• Through effective relationship Management, the SAM will Identify new valuation and wider business opportunities for the Surveying Division to include for example, Valuation specialisms. Consumer Surveys, Energy Efficiency, Asset Management and LPA Receivership
• This senior role will involve developing and executing a strategic sales plan focused on acquiring and managing high-value or potentially high value corporate clients
• The SAM will Own a business development pipeline and campaign management for assigned clients,building and maintaining relationships with clients, partners, and industry bodies.
• Creating advocacy throughout the client and retaining contracts (which is covered in the main section as the primary goal) where possible, aiming where possible to optimise commercial value and or valuation allocations
• The SAM will work closely with the Business Development Director to generate and drive new business activity leveraging all routes to market, when required to do so to support e.surv Strategic Plan
• Identify the areas for future growth and development based on client feedback and industry knowledge
• Propose deal structure with the goal of ensuring optimal terms for both the client and e.surv, and mitigating risk where necessary
• Work with e.surv shared services teams to define service needs and levels (quality, compliance, risk appetite, capacity, availability, speed) covering: SLAs, Data, Management Information, Technology (platforms, systems and infrastructure), Risk & Governance, Finance, Marketing, Operations, Human Resources, Technical Surveying and Field Operations.
• Own and maintain an Account Plan for each appointed relationship.
• Sets the standards for dealing with unprecedented, complex or intricate issues regarding prospect needs, deal structure, negotiations, priorities, compliance, regulations, etc.
• Uncovers emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers.
• Seek out and understand prospect data and targeting opportunities
• Responsible for agreed revenue goals within the function

Qualifications & Experience

• Business related Bachelor’s degree or the equivalent combination of education and experience is desirable
• Sufficient years of work experience operating at senior level withing strategic Business Development.
• The ideal candidate will have a proven ability to secure, manage and expand large accounts
• Strong leadership and commercial acumen
• Knowledge of related risks with ability to identify, assess and manage them appropriately.
• Ability to demonstrate managing multiple stakeholders at various levels
• Experience in the property, financial services, or related sectors

Trading since 1989, e.surv is the UK’s largest provider of residential valuation and property risk services. Employing over 600 RICS-registered surveyors across England, Wales, Scotland and Northern Ireland, e.surv completes the equivalent of one property inspection every 12 seconds. With industry-leading technology, nationwide postcode coverage and a wealth of property risk expertise, e.surv is a great choice for your career.

We're part of LSL Property Services Plc Group of companies, which includes household names, YOUR MOVE and Reeds Rains, as well as the mortgage broker network, Primis. We work with lenders, intermediaries, social housing entities, and estate agents, as well as private customers.

What’s on offer?

• Pension
• 25 days paid holiday plus bank holidays
• Private medical insurance
• Death in service assurance
• Share incentive schemes
• Well-being support

PRE EMPLOYMENT SCREENING - All of our employees are required to clear a Criminal Records Disclosure and Credit Referencing Process in order to work with our lender clients, if you are unsure on this, ask the team and we'll be happy to explain the process