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Are you an enthusiastic and customer-focused individual looking to join a dynamic team? Do you thrive in a fast-paced environment where attention to detail and exceptional service are valued? If so, we want to hear from you!
Position: Sales Admin/Service CoordinatorType: Full-time (Temp-to-Perm)Pay: £23,000.00 - £25,000.00 per yearLocation: [Insert Company Location] (In-person role)
Why Join Us?
- Benefits: Company pension, free on-site parking.
- Schedule: Monday to Friday, no weekends.
- Growth: Work in a collaborative environment with opportunities for professional development.
Customer Service:
- Create and provide quotations for sales and service customers with a focus on satisfaction.
- Maintain accurate records of upcoming Service Visits and Calibrations.
Efficient Order Processing:
- Process sales and service quotations, orders, pro formas, and invoices using Sage 50 software.
- Manage spare parts stock and orders to support smooth service operations.
Communication and Coordination:
- Schedule Service visits and confirm dates with customers.
- Handle inbound and outbound customer phone calls professionally.
- Collaborate with the external sales force to manage enquiries and leads.
Digital Presence Management:
- Monitor and respond to sales and service-related emails promptly.
- Engage with customers via website LiveChat, providing real-time support.
Logistics and Inventory Control:
- Organise shipments with carriers to ensure timely deliveries.
- Place supplier orders and manage stock/back orders efficiently.
We're looking for someone with:
- Experience: Minimum 2 years in Sales Administration or Service Coordination, preferably in a technical environment.
- IT Proficiency: Strong knowledge of MS Office (Outlook, Word, Excel) and Sage 50 (essential). Familiarity with ACT! CRM or similar systems is a plus.
- Detail-Oriented: Confident numeracy skills and consistent accuracy.
- Communication: Excellent verbal and written skills, with a customer-centric approach.
- Organisational Skills: Highly organised, efficient, and team-oriented.
- Education: A-Level or equivalent (preferred).
- Work Authorisation: United Kingdom (required).
Ready to Join Us?If you're bright, detail-oriented, and ready to contribute to a high-performing team, apply today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
