Back to search
Transport Co-Ordinator
Menzies Distribution are looking for an Transport Co-Ordinator to join our team, providing a first class service in Kettering. The purpose of this role is to both report and provide full support to the Transport Supervisor with regards to all transport administration and compliance. Having previous transport related administration and customer service experience gained within a fast paced distribution environment, the ideal candidate would be flexible.
The Details:
- Salary: £28k Per Annum / £11.96 Per Hour
- Site: Kettering
- Shift Pattern: Monday to Friday Nights
- Hours: 21:00-06:00/45 Hours Per Week
- Monthly Pay
- Parking Onsite
Key Duties and Accountabilities (Will include but not be limited to)
- Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
- Answering and responding to all incoming calls in a prompt and polite manner.
- Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
- Liaising with the management team ensuring the smooth operation of the transport department.
- Monitor and chase documentation in support of the transport operation.
- Undertake filing duties to meet needs of the Transport Department.
- Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
- Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
- Maintain and expand an excellent pro active relationship with existing customers and suppliers.
- Dealing with customer and supplier enquiries and complaints from investigation through to closure.
- Ensuring that customer requirements are administered in a timely controlled and recorded manner.
- Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
- Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction.
- Enter accurate data on to all internal systems and reports
- Maintain data security and integrity in line with business needs.
- Maintain a safe working environment that complies with all aspects of the company’s H & S Policy
- Scanning and processing of daily POD’s.
- Operation and monitoring of entrance and exit gates of contact sites.
- Driver prebrief and debriefs
- Holiday and break cover for the Transport Supervisors
Key Experience and Qualifications:
- Excellent computer literacy (Microsoft Office, Word & Excel)
- Previous administration experience.
- Good numeric skills – including accuracy.
Technical skills and behavioral competencies:
- Well developed verbal and written communication skills.
- Strong analytical and numeracy skills
- Good level of financial understanding
- Flexibility
- Help maintain a motivating focused team environment.
- Enthusiastic and energetic personality
- Enjoys working to deadlines
- Ability to work on own initiative, demonstrates organisational skills.
Benefits
- Pension Scheme
- Cycle2Work scheme
- Employee Assistance Program
- SPIRIT Awards - Peer to Peer recognition
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
