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Kettering
Hours - Monday to Friday 37.5 hrs
Salary - 27,000pa plus bonus
Are you an experienced administrator with an eye for numbers and a great telephone manner?
If so our Kettering based client is recruiting a Finance Assistant/Operations Specialist on a permanent basis to be responsible for daily finance tasks and duties.
This role is vital to ensuring smooth operations by supporting various purchasing functions, payment processing, and documentation controls. You will also serve as an adaptable co-ordinator, providing assistance wherever needed within the Operations Department.
You will be working in a fast-paced environment, collaborating with team members and field representatives while maintaining a high standard of professionalism.
Key Responsibilities:
- Efficiently manage the daily processing and distribution of all incoming media (mail, email, faxes).
- Conduct due diligence for E-Contracts and paper contracts, covering purchasing, returns, leases, subscriptions, and finance-related tasks.
- Post manual and electronic payments, non-sufficient fund (NSF) resolutions, and account adjustments/terminations.
- Analyse daily over paymentsand maintain agreement-related mailing and invoicing.
- File and image agreement documentation to ensure robust record-keeping.
- Maintain and update customer direct debit databases and manage associated support desks.
- Bank manual payments and lease deposits while maintaining accurate financial logs.
- Proactively engage with representatives, managers, and customers to address payment queries, account status, and discrepancies.
- Handle customer complaints, escalating complex issues to appropriate management as required.
- Support additional operational needs, including contract auditing, filing reviews, and participation in Phone Loops.
- Actively identify opportunities for process improvement (RCI) and personal development.
The ideal candidate will have strong analytical and interpersonal skills and the ability to manage multiple tasks effectively in a collaborative and professional environment.
Qualifications and Skills:
- Minimum of 5 GCSEs, preferably A-C grades in Mathematics; A-levels are advantageous.
- Basic knowledge of financial accounting.
- Strong proficiency with Microsoft Office and general computer literacy.
- Outstanding written and verbal communication skills.
- A proactive and positive attitude, with excellent organisationaland multitasking abilities.
- Strong capability to work independently with minimal supervision.
