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Job Title: Deputy Manager
Location: Kidderminster
Salary: £15.00 per hour
Employment Type: Full-time
About the Role:
Claire at Amber Mace is recruiting for a dedicated and experienced Deputy Manager to join the team in a Supported Living Service based in Kidderminster. This role is ideal for someone who is passionate about providing high-quality care and support to individuals with complex needs, including mental health challenges and learning disabilities, particularly among younger adults. As Deputy Manager, you will assist in the day-to-day management of the service, ensuring the wellbeing and safety of all service users, and supporting the team to deliver person-centred care.
Key Responsibilities:
- Support the Registered Manager in overseeing the operation of the supported living service, ensuring high standards of care and compliance with CQC regulations.
- Lead, motivate, and manage a team of care staff, ensuring effective communication, support, and professional development. Conduct staff appraisals, supervisions, and implement training programs to enhance team skills and performance.
- Ensure that care plans are developed and followed, focusing on the individual needs of each resident, promoting their independence, dignity, and choice.
- Maintain up-to-date knowledge and adherence to CQC standards, ensuring compliance with health and safety, safeguarding, and other regulatory requirements.
- Foster a collaborative and positive working environment, working closely with colleagues, families, external agencies, and the wider community to ensure the highest quality of care.
- Provide guidance and support to the team when working with individuals with mental health conditions, learning disabilities, and other complex needs, ensuring person-centred approaches are always followed.
- Take appropriate action during emergencies, ensuring the safety of all service users and staff, and resolving situations calmly and efficiently.
Requirements:
- NVQ Level 3 in Health & Social Care or equivalent qualification.
- Extensive knowledge of CQC regulations and experience working within CQC-regulated settings.
- Experience in Supported Living Services and working with individuals with complex needs, including mental health, learning disabilities, and younger adults.
- Strong leadership and management skills, with experience in managing and supervising care teams.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with service users, families, and professionals.
- Ability to remain calm under pressure and handle difficult or challenging situations with empathy and professionalism.
- Full UK driving license and own vehicle preferred but not essential.
What We Offer:
- Competitive salary of £15.00 per hour.
- Supportive and friendly team environment.
- Training and development opportunities to enhance your skills and career progression.
- Employee wellbeing initiatives to support your health and work-life balance.
- Generous annual leave and pension scheme.
If you are passionate about making a difference in the lives of individuals with complex needs and have the leadership skills to manage and develop a team, we would love to hear from you.
Please call Claire at Amber Mace on (phone number removed) or email your most recent Cv to (url removed)
