Back to search
Location: Kidderminster (Hybrid)
Salary: 35,000 to 38,000 (DOE)
I'm looking for an IT Engineer to join a newly formed team to act as a final point of escalation and help to better the practice.
Great role for an experienced IT Engineer who's keen to maintain but develop a broad skillset and make a real difference/impact to a business who have an established customer base.
You can make ful use of the budget for training/exams in aid of achieving certifications alongside the personal development plan to accelerate your technical capabilities.
Key Responsibilities:
- As the IT Engineer you will Act as a final point of escalation for technical engineers.
- Ensure P1 Incidents are resolved in a timely manner to agreed SLA's and maintain strong level of communication with internal and external users.
- Support with the technical development of junior engineers.
- Keep up to date with the latest technology and market trends with the view of obtaining industry recognised certifications.
- Write detailed documentation wherever possible to minimise times on reoccuring issues. (look to automate tasks where possible).
- Work closely with key management personnel to improve the practice and give recommendations.
Desirable Tech Stack:- (not all essential)
- Active Directory, Group Policies, Azure AD
- Exchange - Microsoft365
- DNS, DHCP, TCPIP, VPN, VLAN
- SharePoint, OneDrive, Teams
- InTune, MECM, MFA, MDM
- Hyper-V, VMware (ESXI, vSphere, vCenter)
- Windows Server
- Network Configuration - Firewall/Switching, WAP's
- Disaster Recovery / Backups
- Exposure to Storage
The business will fund training and exams in aid of achieving industry recognised certifications (with an ideal focus on MS-900, AZ-900 & AZ-104 etc..)
Looking to move quickly with hiring, if this role is of interest... Apply now!
