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Job Title: Receptionist (Temporary)
Location: Kidderminster, National Probation Service
Duration: Temporary, ongoing
Hours: Full-time, Monday to Friday, 37 hours per week
Shift Pattern: 9am - 5pm
Pay Rate: £12.21 per hour (paid weekly)
About the Role:
We are seeking a dedicated and strong-willed individual to join the National Probation Service in Cheltenham as a Receptionist. This is a temporary, full-time position, offering the opportunity to contribute to a vital public service while gaining valuable experience in a professional and challenging environment.
Responsibilities:
- Offender & Victim Information Management: Maintain and arrange accurate data related to offenders and victims within relevant databases.
- Visitor Reception: Greet and assist onsite visitors, providing direction and support as necessary.
- Data Entry & Diary Management: Ensure all data is accurately entered and appointments are properly managed.
- Stakeholder Liaison: Communicate effectively with internal and external stakeholders, including courts, solicitors, and police.
- Service User Interaction: Liaise with service users face-to-face to arrange appointments and provide support.
- Telephone Enquiries: Handle telephone queries efficiently and professionally.
- Administrative Support: Provide general administrative assistance as required by the team.
Requirements:
- Experience: A minimum of 12 months of recent experience in a receptionist or administrative role.
- Skills: Strong organizational and communication skills, with the ability to handle a busy and sometimes challenging environment.
- Flexibility: Able to work extended hours on Wednesdays and Thursdays, as required.
- Transferable Skills: Candidates who can demonstrate relevant transferable skills are encouraged to apply.
Benefits:
- Weekly Pay: Paid on a weekly timesheet basis at a competitive rate of £12.21 per hour.
- Professional Development: On-the-job training will be provided where necessary.
- Potential for Extension: This is a temporary role, ongoing position
If you're looking for a challenging and rewarding position and are able to demonstrate relevant administrative or reception experience, we would love to hear from you!
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
