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Recovery Officer-Council Tax & Business Rates - Remote Role

Recovery Officer-Council Tax & Business Rates - Remote Role

Reed

Posted 11 days ago, valid for 3 days

Kidlington, Oxfordshire OX5 2XY

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Local Authority in Oxfordshire is seeking a Council Tax and Business Rates Collection Officer to help ensure financial fairness in the community.
The role involves collecting dues, negotiating repayment plans, and taking necessary recovery actions.
Candidates should have recent experience using Civica (Open Revenues) and be prepared to engage with customers who are behind on payments.
The position offers a salary of £28,000 to £30,000 per year, depending on experience.
Applicants are encouraged to apply or contact Muzna Naqvi at the Reed Reading Office for more information.

Are you passionate about helping your community and ensuring financial fairness? Local Authority in Oxfordshire is looking for a dedicated individual to join the team as a Council Tax and Business Rates Collection Officer. In this role, you will be responsible for collecting money due for Council Tax and Business Rates, negotiating repayment plans, and taking recovery actions when necessary.

Key Responsibilities:

Collecting Council Tax and Business Rates.
Processing data in line with legislation and Council policies.
Verifying liability and assisting in the collection of dues.
Following recovery procedures to determine the best action.
Contacting and following up with customers behind on payments.
Obtaining financial information to negotiate repayment plans.
Maximizing benefits, discounts, exemptions, and reliefs for eligible customers.
Escalating cases to Senior Recovery Officers when needed.
Recommending cases for write-off when further recovery is not appropriate.
Supporting the continuous improvement of the Revenues service.

Must have recent experience of using Civica (Open Revenues)

If you meet the essential criteria and are ready to take on this rewarding role?

APPLY NOW!!

alternatively contact Muzna Naqvi at Reed Reading Office

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