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- Your new company
A well-established company based in Oxford is currently looking for a Customer Support Advisor/Data Administrator to join their team. This is an opportunity to join a friendly team and a rapidly growing company that can offer opportunities for personal and professional development.
- Your new role
As a Customer Support Advisor, you will build a strong relationship with customers throughout their registration and renewal process. In this role you will be reviewing information received from clients, making sure it aligns with standard guidelines and procedures. You will be verifying that the information is accurate, relevant, and compliant with the company's policies. You will also make outbound calls to customers to guide them and assist them in case of any issues and/or queries.
- What you'll need to succeed
To be successful in this position, you will be a flexible and adaptable individual with a strong attention to detail and an ability to deal with customers on the phone, although the main element of the role is data administration. You will have experience using systems including Excel and MS Office. You will have a confident and proactive attitude and be able to demonstrate your strong attention to detail in your career so far.
- What you'll get in return
This position offers a salary up to £25,000 (depending on experience) and a great benefits package including hybrid work (2 days on-site and 3 days at home) and a performance related bonus scheme.
- What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
