AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers. You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle. If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent. Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions. Experience with IT networks would be of great advantage. Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely. If this is not possible then tickets need to be escalated to the field service team to fix. Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated. If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE
Back to searchAV VC Desktop Support Engineer
CREATIVE PERSONNEL Ltd
Posted 18 hours ago, valid for 6 days
Kidlington, Oxfordshire OX5 2XY
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- The AV VC Desktop Support Engineer position requires a candidate with experience as an AV VC Service Engineer or On-Site AV VC Support Technician seeking a more office-based role.
- Applicants should have a strong background in solving issues related to integrated AV/VC solutions and experience with IT networks is advantageous.
- The role demands excellent communication skills for diagnosing and resolving technical issues remotely, with the ability to escalate tickets when necessary.
- Candidates must have a thorough understanding of audiovisual systems and be cool-headed in stressful situations.
- The salary for this position is competitive, and applicants should have at least 2-3 years of relevant experience.
