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1st Line Support Engineer

Dxp Talent Ltd
Posted 18 hours ago, valid for 20 days
Location

Kidlington, Oxfordshire OX5 1RA, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • DXP Talent is seeking a 1st Line Support Engineer for an onsite position in Oxford, offering a salary between £20k to £25k depending on experience.
  • This role is ideal for candidates looking to enter the IT field or those with some 1st Line experience who want to enhance their skills.
  • Candidates should possess enthusiasm, strong communication skills, and a passion for IT, supported by relevant experience or certifications.
  • Daily responsibilities include responding to IT tickets and serving as the first point of contact for users, ensuring excellent customer service.
  • The position offers a great opportunity to develop IT skills and advance one's career in a supportive team environment.
1st Line Support
Oxford (Onsite)
£20k to £25k DOE

DXP Talent are looking for an enthusiastic 1st Line Support Engineer to be based onsite 5 days a week in Oxford with a market leading Business.

This is a great opportunity for someone either looking to get into IT or has some 1st Line experience and is looking to build on their skills and experience.

You'll be enthusiastic, eager to learn, have great communication skills and have a passion for IT demonstrated by having previous experience or having certifications/qualifications to back up your interest.

Day to day you'll be responding to tickets logged on the ITSM and being the 1st point of contact for users across the business and be providing outstanding customer service to keep users updated.

This is a fantastic opportunity to join a team and develop your IT skills and experience with the chance to develop your IT career.

Ideal experience:

- Windows 10 and 11 Support
- O365 (Azure AD, Teams, Intune, Exchange Online)
- Experience with ITSM

If you think you'd be a great fit for the role please send your CV for immediate consideration.

DXP Talent LTD is committed to creating a diverse and inclusive workplace. We welcome applications from all individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.