Administrator / Customer Services

Administrator / Customer Services. Based in Kings Lynn, Norfolk, I have a new requirement for an Administrator / Customer Services. I am looking for an enthusiastic individual who possess Microsoft Office (Word/Excel) / basic IT skills with excellent communication and customer services skills. This is a varied role with my client offering training and progression!! Please note this roleis 100% office based (offers no WFH).

You must have experience/skills in the following :

• Good knowledge of Microsoft Office.
• Excellent customer service approach / organisational skills.
• Team player but also able to work alone.
• Excellent written and verbal skills.

Role involves:

• First point of contact for all enquiries (mainly over the phone).
• Field / assign tickets to the wider team allocating according to skill set.
• Providing designated users with Mobile Phones, setting mobiles up with standardised Applications.
• Field / assign tickets to the wider team allocating according to skill set.

Please send your most up to date CV to me ASAP for a full job spec!