Repairs Officer Interim

Are you an experienced Repairs Officer ready to lead a high-performing trade team and deliver exceptional maintenance services? This is a fantastic opportunity to join a leading social housing sector in King's Lynn on a 6-month interim basis, starting mid-April 2025. Offering a competitive day rate of £568 via umbrella (Inside IR35), this role requires a minimum of 4 days per week on-site, with 1 day flexible.

As the Repairs Officer for our Direct Labour Organisation (DLO), you'll drive the delivery of a top-quality repairs and maintenance programme. Managing a team of 15+ trade operatives, you'll ensure our homes are maintained to the highest standards, providing value for money and an exceptional customer experience. This is a key leadership role within our Home and Community Maintenance team, focused on performance, safety, and continuous improvement.

• Lead the day-to-day management of DLO trade teams, overseeing repairs, surveys, and works to ensure timely, cost-effective delivery.
• Conduct property surveys, specify works (including insurance and adaptation repairs), and monitor progress to completion.
• Manage budgets, performance, and resources to achieve key targets and drive value for money.
• Foster a culture of safety, ensuring compliance with health and safety legislation, including monthly audits and risk assessments.
• Develop and motivate your team, promoting a customer-first approach and continuous service improvement.
• Collaborate with stakeholders, resolve complaints, and represent the DLO in strategic and operational discussions.
• Utilise IT systems (provided, including home working kit) to maintain accurate records and shape service delivery through data insights.

Requirements:

• Proven experience managing repairs teams to high customer satisfaction standards in housing or a related field.
• Strong knowledge of building construction, repairs processes, and current housing legislation.
• Excellent organisational, communication, and leadership skills, with the ability to prioritise and problem-solve under pressure.
• Demonstrable skills in budget management, performance monitoring, and delivering value for money.
• Qualifications such as an HND in Building Construction/Surveying (or equivalent) and a NEBOSH Certificate (or similar) in Health and Safety.
• A full UK driving license.

Desirable:

• Professional qualification (e.g., CIOB or RICS).
• Experience in social housing repairs or managing multi-disciplinary teams.

• A competitive £568 daily rate.
• The autonomy to make a real impact, supported by a committed team.
• Transferable skills to enhance your career within a dynamic housing association.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.