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Service ControllerFull Time, PermanentKing's LynnUp to £27,000 - £37,000 P.A (DOE) + Excellent Benefits
In a nutshell…Our client is looking to expand their Service Division to support their field engineers and assign work for specific projects including installations, servicing and repair. You will play a crucial role liaising with clients, technicians and internal technical teams in order to provide a first-class service and support to customers across the UK.
The ideal applicant will have current service controller experience scheduling field engineers for maintenance, service or repair work.
What's involved for the Service Controller…
- Provide first time fix solutions over the phone
- Assign work to engineers throughout the UK
- Liaise with subcontractors
- Deal with clients on a daily basis
- Multitask and prioritise jobs accordingly
- Work closely with inventory teams to ensure parts are available
- Ability to recognise patterns in warranty work
- Understanding of wiring diagrams advantageous but not essential
- Deputize for the Service Manager in their absence
What you'll need…
- Service Controller / Coordinator background
- Experience scheduling engineers diaries
- Ability to prioritise workloads
- Good computer literacy
- Attention to detail
- Good verbal and written communication across all levels
- Ability to work well within a team
Benefits for the Service Controller…
- Monday to Thursday, 8:30am - 5pm
- Excellent working environment
- Christmas Bonus
- Christmas shut down
- Company pension
- 25 days + 8 bank holidays
- Free parking
- Career development and training
Should you be interested in this Service Controller position then please apply within.
Applications from outside the UK will not be considered.
3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK.We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing & Construction.
