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Do you have recent experience of dealing with HNW or CorporateCustomers?
Can you demonstrate accountmanagement and accurate record keeping?
If so, then we would like to hear from you.
Our client, a unique financial services organisation, are looking for aCustomer Service Representativeto join their growingCorporate and Private Clientteam.
As a Customer Service Representative within the Corporate and Private Client team you will work closely with a team of Account Managers, managing portfolios of High-Net-Worth and Corporate clients. A typical day will see you:
- Managing client email and telephone queries
- Building relationships with customers and colleagues
- Processing payments and donations
- Verifying the purpose of donations
- Updating information on the company's CRM
This position demands a high degree of initiative and flexibility. Attention to detail and high levels of organisational and communication skills are essential, as are:
- Strong data entry skills
- High levels of numeracy
- The ability to work to tight deadlines
- Good MS Office skills
The role isoffice-based Monday-Friday, 9am-5pm, for an initial training period, after which there is the potential for hybrid working. The client offersexcellent benefitsincluding,free on-site parking, agenerous pension, and 30 days holiday plus Bank Holidays.
If you are highly motivated, pro-active, flexible and thrive on delivering exceptional customer service then this is the role for you!
To apply please send your CV or call Phil in the office for more details
