Hybrid Sales Operations Coordinator

Hybrid Sales Operations Coordinator
Permanent
Full-time, 40 hours per week
Monday-Friday, 8:30am-5:30pm
Watford
2 Days in Office, 3 Days Remote Option
Up to £27,500 (+ Bonus)

SF Recruitment's Professional Services division is currently seeking multiple Hybrid Sales Operations Coordinators to support both our internal team and external customers.

As a Hybrid Sales Operations Coordinator, you will play a crucial role in ensuring smooth and efficient sales processes that align with our clients' global strategic goals. This role will cover order management and drive growth within a fast-paced environment.

You will join a team of high achievers in a corporate organisation, offering opportunities for development and growth.

Key Responsibilities:

• Manage customer relationships.
• Assist sales teams with order management tasks.
• Track customer rebates using Salesforce.
• Respond to customer inquiries via email and phone.
• Set up new product information with customers.
• Monitor and process inbound orders.
• Resolve data issues.
• Maintain updated Standard Operating Procedures (SOPs).
• Prioritise and communicate customer needs.
• Identify and address operational risks.
• Analyse data and generate profitability reports.
• Investigate and mitigate vendor compliance issues.
• Collaborate with cross-functional teams.
• Multi-task and work independently.
• Coordinate with sales, inventory, marketing, and product teams.
• Identify and implement process optimisations.
• Handle multiple responsibilities with attention to detail.

Requirements:

- Minimum of 2 years' experience in a corporate office, with a focus on order management, administration, and customer service.
- Proficient in Microsoft Office Suite (Word, Outlook, and PowerPoint) with advanced Excel skills.
- Exceptional customer service skills.
- Strong verbal and written communication skills in English.
- Proven experience in CRM and data management.
- Expertise in building and maintaining customer relationships.

What we offer:

As well as a competitive salary of up to £27,500 (+ Bonus), we offer excellent perks including health insurance, life insurance, a pension plan, a staff purchase scheme, a cycle to work scheme, company bonuses, and 25 days of annual leave plus bank holidays.

We look forward to welcoming dynamic and detail-oriented individuals to our team.

Apply now to join our team during this exciting period of growth and experience a supportive and dynamic work environment.