Assistant Director of Culture, Customer and Residents

Ackerman Pierce are looking to recruit an Assistant Director Culture, Customer and Residents industry in London. The vacancy will be for an initial 3-6 months with potential for extension subject to internal circumstance and your performance.

Local Authority Experience will be given preference

Hybrid working

Responsibilities include:

• Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.
• Leading and delivering the services in scope to ensure positive outcomes for residents and the management of key contracts associated with the services - for example, but not limited to, Kingston Voluntary Action, Citizens Advice, Groundworks.
• Overseeing Community Grants, commissioning and other community resources and funding.
• The council's role in cross-borough partnerships with the community and voluntary sector such as the Strengthening Communities Partnership and implementation of action plan and developing a Voluntary Sector Compact.
• Leading and developing the implementation of a Customer Improvement Strategy and Plan - implementing the council's strategic customer service strategy, including the council's contact centre, customer fulfilment strategy and driving the action plan.
• Leading the universal early help and prevention approach - including the social value strategy.
• Overseeing the Community Safety service, ensuring it meets its statutory and community requirement - and delivers key priority outcomes
• Supporting the Kingston 2025 programme of events - alongside the Executive Director of Residents & Communities and the Kingston 2025 Programme Director - and the refreshed Cultural Strategy for Kingston.

Experience preferred:

• Post qualifying experience of working as an AD within the UK.

The Team:

• Well-structured organised team, growing their social worker staffing levels.

Minimum Requirements:

• Managerial experience
• Enhanced DBS (we can obtain for you)
• Eligibility to work in the UK

Benefits of working with Ackerman Pierce:

• Your own personal consultant
• Access to a variety of Social Care jobs Nationwide
• DBS and Compliance Service
• Quick and Easy Registration Process
• Access to CPD
• Guaranteed weekly payment

To discuss this Assistant Director position, or any similar vacancies we have available in London, please contact Ollie Barrett or email your updated CV today.