3rd Line Cloud Support Engineer________________________________________Location: Kingston Upon ThamesSalary: up to £70,000________________________________________Are you an experienced cloud support professional looking for your next challenge?About the companyOur client is a global leader in body-worn video technology, dedicated to enhancing safety, innovation, and progress.Position Overview The 3rd line Cloud Support Engineer plays a vital role in managing and supporting cloud deployments, ensuring seamless, secure, and efficient operations. This position involves troubleshooting and resolving complex cloud infrastructure issues, developing automation solutions, and collaborating across teams to enhance system performance.Responsibilities * Provide advanced technical support for escalated cloud and application issues.* Manage and monitor Azure cloud environments, ensuring high availability and performance.* Develop and maintain automation scripts and tools to enhance efficiency.* Troubleshoot application functionality, data discrepancies, and cloud infrastructure challenges.* Implement proactive monitoring solutions, alerts, and dashboards to track system health.* Work with development and support teams to ensure smooth issue resolution.* Oversee resource usage, optimise configurations, and ensure cost-effectiveness.* Participate in an on-call rota to support customers requiring extended service levels.Candidate Requirements Essential Skills and personal qualities* Strong experience in third-line cloud support or a similar role.* Expertise in Microsoft Azure, including monitoring, resource management, and cost optimisation.* Advanced SQL skills for writing, debugging, and optimising queries.* Proficiency in C# for troubleshooting and automation.* Solid understanding of application and infrastructure troubleshooting.* Familiarity with monitoring tools such as Azure Monitor and Application Insights.* Experience supporting B2B Azure Cloud environments.Desirable Skills* Experience with DevOps tools such as Azure DevOps, CI/CD pipelines, or Terraform.* Familiarity with additional cloud platforms (AWS, Google Cloud) or hybrid cloud environments.* Knowledge of ITIL practices for incident, problem, and change management.Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity.
Back to searchCloud Support Engineer 3rd Line
Just IT
Posted 2 days ago, valid for 17 days
Kingston Upon Thames, Surrey KT2 7NH
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- The 3rd Line Cloud Support Engineer position is located in Kingston Upon Thames with a salary of up to £70,000.
- The role requires strong experience in third-line cloud support, particularly with Microsoft Azure.
- Candidates should possess advanced SQL skills and proficiency in C# for troubleshooting and automation tasks.
- Responsibilities include managing Azure cloud environments, developing automation solutions, and providing advanced technical support for escalated issues.
- The position also involves participating in an on-call rota and collaborating with development teams to ensure efficient operations.
