- Oversee the smooth running of all departments including the gym, swimming pool, F&B, squash courts, nursery, reception, beauty services and cleaning
- Share Line Manager responsibilities for Reception and Cleaning teams with another Senior Duty Manager
- Ensure health and safety compliance across all areas
- Act as the primary point of contact for members, staff and visitors during your shift
- Address member feedback and resolve issues promptly and professionally
- A positive and proactive attitude is a must
- Strong understanding of health and fitness operations
- Supervisory or managerial experience in leisure or hospitality
- First Aid and Defibrillator certified
- NPLQ or Emergency Responder qualification preferred