OPERATIONS EXECUTIVE

OPERATIONS EXECUTIVEKINGSTON-UPON-THAMES - HYBRID (3 DAYS OFFICE, 2 DAYS HOME) UP TO £35, 000 DOE PLUS BONUS Our Customer:We’re proud to once again be recruiting EXCLUSIVELY for our award-winning, tailor-made, niche tour operator customer. This business has an enviable reputation in the industry and an unrivalled reputation both as an employer and as a brand.They are now looking to further grow their team due to their ongoing success by adding a well-organised, outgoing, and friendly Operations Executive to their vibrant, friendly, and knowledgeable team.As an Operations Executive, you will enjoy numerous benefits, including a competitive salary, bonus, generous annual leave, a pension scheme, private healthcare, and a cycle-to-work scheme, among others.Job Description:In this role, you will support the Head of Operations in ensuring the seamless running of the Operations Department, handling post-booking administration, resolving queries, and maintaining accuracy in bookings—all while delivering exceptional customer service.

• Verify supplier invoices to ensure they align with booking details
• Prepare client documentation using established templates
• Process incoming client payments and outgoing supplier payments within set timeframes
• Manage booking amendments and updates as required
• Ensure all documentation is accurate and delivered to a high standard
• Communicate effectively with external suppliers via email and phone
• Prioritise daily workload to meet critical deadlines
• Handle client and supplier queries promptly and professionally via telephone and email

Experience Required:

• Must have at least 2 years' experience in an administrative or customer-focused role.
• Strong attention to detail with excellent written communication
• Professional, confident, and clear telephone communication skills
• Proficiency in Microsoft Word and Excel
• Ability to work independently
• Analytical
• Proven ability to multitask effectively in a fast-paced environment

Benefits and Perks:

• Great basic
• Fantastic career opportunities
• Bonus
• Flexible workweek options including hybrid
• 25 days holidays (increases based on tenure) in plus bank holidays
• Company Pension contribution
• Fantastic team environment with regular get-togethers and events

Click here to apply for this Operations Executive, travel industry job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent.IMPORTANT

1. If this role ticks your boxes and you’ve got the relevant experience, then click and apply
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