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- General administrative tasks to support the daily operations of the business.
- Handling incoming telesales and website enquiries.
- Manage and update company computer systems, ensuring data accuracy and organisation.
- Oversee and maintain social media accounts, including Linked-In to enhance the companies online presence.
- Assist with business operations as needed, demonstration a keen ability to adapt and learn new processes.
- Engage in internal sales activities, communicating with existing and new clients daily via phone and email to build relationships.
- Maintain and grow database for targeted area of work.
- Assist in handling client inquiries, quotations, and follow-ups to ensure excellent customer service and client satisfaction.
- Essential Skills:
- Excellent telephone manner for both client and supplier communication.
- Proficient in using Microsoft Outlook 365 and other standard office software.
- Familiarity and experience using CRM systems in advantageous.
- Strong initiative and the ability to work independently.
- A proactive and forward-thinking approach to problem-solving.
- Good organisational and multi-tasking skills.
- Comfortable using computer systems and social media management tools.
- Enthusiastic and willing to learn about all aspects of the business.
- Excellent communication skills, with the confidence to liaise with clients and colleagues.
- Positive attitude with a bit of personality
