Credit Control Assistant

What’s on offer?

• £28,000 Per annum
• 35 hours a week
• 5 days a week

We have a very exciting opportunity for a proactive candidate with experience in a high-volume credit control department to join our clients well-established, growing company. They are looking for a team leader who is organised and is able to communicate in English, Spanish and Italian.

Key Responsibilities:

• Shared Responsibility for Europe, RoW and UK Sales Ledgers and for chasing aged debt.
• Maintenance of Sales Ledger(s).
• Chasing customers for cash, agreeing next steps and taking customers legal where required.
• Customer query resolution, including chasing up other departments for action.
• Managing the Credit Control email box.
• Requesting and/or raising credit notes, as required.
• Open pro-forma accounts.
• Performing credit checks, as required.
• Take customer payments using virtual terminal or otherwise.
• Cash posting to the ledger and settlement of open transactions.
• Invoicing customers.
• Organising and providing relevant paperwork/backup with certain types of invoices.
• Running, and updating weekly reports and sending out to internal stakeholders.
• Playing an active role in the continuous improvement of the department.
• Any other ad hoc admin duties.

Key Skills and Experience:

• Minimum GCSE English and Math’s or equivalent.
• Must hold a valid EU Passport as some travel may be required.
• Prior experience of working within a fast paced, complex manufacturing business and European SSC environment.
• Minimum 5 years working in high volume credit control department.
• Chasing debt and taking cases legal where agreed.
• Experience with Microsoft AX/D365 would be a key advantage.
• Excellent verbal and written communication skills in English, Spanish & Italian.
• Intermediate knowledge of Word and Excel.
• High level of organisation skills.
• High level of numeracy, accuracy and attention to detail.
• Highly customer focused, tenacious and results driven to resolve queries.
• Financially and commercially aware.
• Proactive.
• Team player.